Support ticket
Support ticket

 39,00

Includes 21% MwSt.

 39,00

Includes 21% MwSt.

Sie interessieren sich für CASCADOS®?

Wir stehen ihnen gerne für eine kostenlose Onlinepräsentation zur Verfügung. Vereinbaren sie gleich einen Termin. Melden sie sich bei UNS.

Sie wollen CASCADOS® testen? Wir senden ihnen eine Testversion zu, klicken sie dazu HIER

Wir als Hausplaner arbeiten schon seit vielen Jahren mit CASCADOS® und schätzen die Bedienerfreundlichkeit und die schnellen Ergebnisse sehr. Für sie zur Info haben wir ein kleines Video zu unserer Arbeitsweise erstellt – viel Freude beim Schauen.

Sie wollen eine Rundum Betreuung für das CAD-Produkt – dann entscheiden sie sich für den Wartungsvertrag zu CASCADOS®

Support ticket

 39,00

Includes 21% MwSt.

Our expert hotline is available to answer any questions you may have. By purchasing a ticket you get the possibility to contact our support by mail.
Our experts will take care of the situation and you will receive a detailed answer by mail. A ticket may contain up to three specific questions.

The advantages at a glance:

  • fast response within 24 hours (weekdays)
  • Answering the requests by email
  • if required: sending of your project file
  • 3 specialist questions per ticket are possible

Questions and problems can arise from time to time, especially for this our expert hotline is ready. By purchasing a ticket, there is authorization to ask the questions, describe the problem and/or send the project. Our experts will take care of the problem and you will receive a detailed answer by mail.
By purchasing a ticket, you can get in touch directly with our expert hotline. You can send up to three questions by email and they will be answered in detail by email.

Scope of delivery & procedure

After receiving the money, they will receive a corresponding mail asking them to send their questions. Send your questions and your project as a reply to this mail. You will receive answers and descriptions in detail with screenshots and understandable working instructions within 24 hours (working days).

Frequently asked questions

Can I also call the support?
No, you can't, because our specialists answer the mails besides their other tasks and are always in your work process. To keep support costs low for our customers, we have chosen this solution.

How many mails can I send?
You can send us a mail with up to three questions.

May I send along my project file?
If there are specific questions about the project, sending the project file is even encouraged.

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Support ticket
Support ticket

 39,00

 39,00

Includes 21% MwSt.

 39,00

 39,00

Includes 21% MwSt.